FAQ

When will ____ be back in stock?

I do the best I can to keep my products in stock but growing demand is making that hard to do. If you see a product listed on my website it will return eventually, I don’t list discontinued products. All of my manufacturing is outsourced to various manufacturers so It is also tough for me to provide an ETA on a part. PLEASE DO NOT email me asking about inventory and ETAs, it cripples my inbox.

 

Can you email me when ____ is available?

You can sign up on the product page to be notified by email when a part is back in stock. Emails are sent out based on inventory so if for example I get in 100 parts only the next 100 customers in line will be notified. Be sure to act fast when you get that email! Word spreads quickly and even though you got the email they could sell out before you have a chance to get one.

 

Can you ship to other countries?

Due to ITAR restrictions Dan Haga Designs, LLC is not authorized for shipment or sale outside the United States.

 

Do you offer discounts to Military, Law Enforcement, etc.?

While I appreciate all of those who serve, No. As a one man operation I simply don't have the time in the day to vet the many requests I get and modify orders as needed.

 

Do you offer Dealer Discounts?

Yes, I will offer dealer discounts to bulk orders of Dan Haga Designs products only. Discounts will not apply to other accessories and inventory such as ACR stocks, Magpul rails, etc.

 

Do you take pre-orders?

No.

 

Can you hold my order for install until you have other parts in stock?

No. I do not have the room to hold orders for days, weeks...

 

Has my order shipped?

You will receive an email with tracking information when your order has been processed. While the email says your order “has shipped” that simply means I have printed the label. The tracking will not be active right away. Please be patient as it could be a day or two for me to get the packages dropped off and scanned in by the shipper. If you feel like you should have gotten an email but haven’t try checking your spam folder.

 

Can you tell me more about your 3D Printed products?

All of my "3D printed" parts are made on SLS (Selective Laser Sintering) or MJF (Multi Jet Fusion) machines which produce tough, durable parts from a range of production-grade nylon materials. I do not do my own printing "in-house". These parts are strong enough for typical use but not as strong as injection molded plastics.

 

  • SLS parts leave the machine as a solid white part. Parts then go through a de-powdering process and are media tumbled for several hours leaving them left with an eggshell finish. After tumbling the parts are dyed and painted black.
  • MJF parts are black colored throughout. The product description will list what process was used for that specific part. Sometimes in a certain light MJF parts might appear slightly purple in color.

 

What is your return policy?

I will accept returns on any uninstalled/undamaged parts. If you don't like what you see/feel when you receive your part send it back for a refund. There will be a $15 restocking fee applied to all returns.

  • Returns and exchanges will be considered for parts should they break or malfunction during normal use.
  • Please take care in packing parts the same way they were sent to you. Returns damaged from loose packing will not be accepted.

 

What parts do I need to build an ACR Pistol Brace?

You will need these parts to build an ACR pistol brace.

  • 1. Bushmaster ACR Stock™
  • Tailhook or Strongarm Adapter for ACR™ stock
  • Tailhook MOD 1 or Strongarm brace

If you are building a brace for a pistol other than a Bushmaster ACR then you will also need the proper adapter for your pistol.

I do not offer these on the website as a complete package but I will install everything for free if you wish. When time permits all parts ordered together will automatically be assembled for free before shipping.

DISCLAIMERS: Customer is responsible for being aware of local, state, and federal laws regarding the use of this product. Customer is also responsible for maintaining a Length of Pull (distance from the front of the trigger to the back of the brace) of less than 13.5" as currently required by the ATF.